Sagecom Fast 5460 false reporting network situation

[medicol]

Hello, I have a Sagecom Fast 5460

in past time all ok.

Now:

- it reports WiFi off even if is on and mobile phones and computer connected

- it reports nothing connected via WLAN even if there is PC, IPTV box, Satreceiver, Powerlines

- it is not possible configure port forwarding because I cannot read MAC of PC

Can anybody help?

[medicol]

Hello, sorry for late reply.

I did it right now.

All old entries of devices are deleted: good

But new devices are recorded only with delay and not all devices.

Now for example I have a sat box I want to assign a fixed IP address but I cannot because is not displayed, be aware, the sat box is connected to modem and see Internet, infact I performed a sw update of it using network provided by modem.

Definitivly 6.2.1.2-IMS-KDG has a problem. How to proceed?

[medicol]

And now worst:

I connect via wifi to the modem and it is displaying zero device connected, by the way I am listening radio via IP with a device connected to lan and there are several wifi devices connected.

Please instruct

[Martin59]

Hello medicol,

what Wifi frequency are you using?

2.4GHz, 5GHz or both?

Best regards, Martin

[medicol]

Both, but also without anz device in Wifi connected the ones via LAN are not displayed

[medicol]

BTW, what is the last FW forthis device to be used?

[medicol]

Now the FW is 6.2.1.2-IMS-KDG but problem is always thre

[Claudia]

Hello medicol,

no such errors are known with the Sagemcom router. The FW 6.2.1.2 is the latest. I would like to check your modem, please send me your customer number, date of birth and the full address via private message. Answer here in this thread afterwards.

Kind regards,

Claudia

[medicol]

Hello Claudia,

I sent my data via 2 PMs

Regards

[Claudia]

Hello medicol,

thank you for you data. Your access looks good so far, as you already made a factory reset, I would suggest that I replace your modem. Is that okay for you? The new device would be delivered by DHL, the current one must be returned within 14 days.

Kind regards,

Claudia

[medicol]

Thanks.

For me it is ok.

Please when send me the new one include instruction for sending back the actual one.

Regards and Frohe Weihnachten