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am 15.12.2019 22:22
Dear customer service
I have a cable internet service including a free router. As this router was totally weak, I bought a new Fritzbox for myself and use it. Then, I do not need vodafone router anymore. How should I proceed to return it?
Please explain the formal steps because I do not want to encounter any problem at the end of the contaract about this roater and early return.
Sincerely,
Masoud
am 15.12.2019 22:29
You cannot return the Vodafone router before the end of your contract. The router is required if a malfunction occurs. Because only with the Vodafone router can your signal values be read.
Best regards Kurt