Dear customer serviceI had a cable connection in my previous apartment. After moving to new flat, vodafone proposed a DSL connection. I received my new router (FritzBox 7530) and a technician came to meke the connection. After that, I connected my ro...

Dear expert I have an internet service called as "Red Internet & Phone 200 Cable". After my move to other city (Kiel), I asked Vodafone to move my internet to new address. They sent me email stating that service will be canceled in 3 months! I though...

Dear customer serviceI have a cable internet service including a free router. As this router was totally weak, I bought a new Fritzbox for myself and use it. Then, I do not need vodafone router anymore. How should I proceed to return it? Please expla...

Dear customer serviceI have the contract Red Internet & Phone 200 Cable. I am moving to other city (inside Germany) end of December. I have booked a temporary residence place for  2 months to find a flat there. Is there a way to suspend my service ti...

Hallo,Warum reagiert niemand auf mich im Vodafone Kundendienst und sogar hier. Es ist so eine schwache Firma? Es tut mir so leid, von ihnen zu kaufen.Mein Modem wird ihnen wegen ihrer unprofessionellen Arbeit zurückgegeben !!! Muss ich Maßnahmen ergr...