Frage
Antwort
Lösung
am 05.10.2018 16:41 - zuletzt bearbeitet am 05.10.2018 18:39 von Thomas
Hello. I have been unable to get English assistance. I have waited for call backs from representatives. Anyway, my Fritzbox router is completely broken - it does not even power up. I want to know how to get a replacement. Does Vodafone send one? My customer number is *** - I would really appreciate if someone could give me a call.
Edit: @soma36 customer number removed
am 05.10.2018 19:39
It depends...
If it is a rental device: yes...
If you bought the device: Mostly no...
A bit mor information would be quite good - so what kind of box and so on...