How to get replacement router
soma36
Youngster
Youngster

Hello. I have been unable to get English assistance. I have waited for call backs from representatives. Anyway, my Fritzbox router is completely broken - it does not even power up. I want to know how to get a replacement. Does Vodafone send one? My customer number is *** - I would really appreciate if someone could give me a call.

 

Edit: @soma36 customer number removed

1 Antwort 1
reneromann
SuperUser
SuperUser

It depends...

 

If it is a rental device: yes...

If you bought the device: Mostly no...

 

A bit mor information would be quite good - so what kind of box and so on...