Email Support

[Tyro]

Need help in English. What is the direct email address for email support? I don't have a phone number yet but I need to confirm my prepaid phone number and the address my card was shipped to. Any quick response would be greatly appreciated. Thanks!

[reneromann]

There is no direct e-mail address - but feel free to use the contact form.

[Tyro]

I'm a new customer waiting for my CallYa prepaid card and account information but the form requires customer/subscriber password in order to allow me send the request.

Also it keeps asking me to check my input even though I have done that. Please see attached screenshot for this one. 

[Ramona]

hello @,

please send your request to the following e-mail address: www.vodafone.de/kontakt

or to our postal address: Vodafone GmbH, 40875 Ratingen.  Our fax number is: 02102986575

many greetings

ramona