Frage
Antwort
Lösung
am 21.11.2022 11:51
Hello,
I am writing because I bought a weekly hotspot ticket on my cellphone last saturday and it was not working. It was saying "No Internet Connection". Then I bought another because it was urgent. And the last one work. I didn't even receive the invoice from Vodafone for the first transaction. I only have the paypal receipt that the transaction was done.
How can I do to have a refund of the first ticket please?
Thank you for answering and let me know if you need further information.
am 29.11.2022 11:54
Hello Maksou,
If you haven't received any help yet, feel free to contact us via facebook or twitter, where we also provide English-language support. Unfortunately, it takes a long time for us to respond here.
* on Facebook: https://www.facebook.com/vodafoneDEservice
* on Twitter: https://twitter.com/vodafoneservice
Other ways to contact us: https://forum.vodafone.de/t5/Vodafone-News/Euer-Kontakt-zu-Vodafone/td-p/1912292
Greetings Jana