No Internet Connection

[Batualpan]

Hi

I live in Aachen 52064 and my modem seems to be disconnected from the internet. Most of the time the Internet LED on the modem is blinking red and I cannot connect to the internet. The problem started yesterday and I tried replugging the internet cable and resetting the modem but none of them seems to work. Can you please help me?

Many thanks in advance

[Batualpan]

My Product is Vodafone Red Internet and Phone 50 Cable

I use Vodafone's modem and my devices are connected to it via WLAN

[andreasabaad]

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum. 

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954

[Kurtler]

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via WhatsApp 

Best regards Kurt