How to book an engineer appointment

[dsinclair]

I cannot speak German fluently and I cannot secure an appointment for a technician visit on the phone. Can a moderator help?

The helpline does not have English speakers, and the Tobi service on WhatsApp has the same limitation. I need to confirm a technician appointment for my new contract to be connected.

Please help or advise how I can secure this.

Best,

[Kurtler]

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via WhatsApp 

Best regards Kurt

[DennyW]

Hi @dsinclair 

Our TOBi on WhatsApp doesn't speak English, but if you ask him to connect you to a representative, he will do so, and our colleagues will be able to assist you in English.

Best regards

Denny