Frage
Antwort
Lösung
am 01.09.2024 20:06 - zuletzt bearbeitet am 02.09.2024 08:51 von MasterScorpion
Hello Team,
I have purchased new Kabel Internet connection. After receiving the router , I installed it properly and then it just worked for one day and suddenly red light for the internet started blinking. I called the customer care and they open an ticket for me , the number for the same is * and told me first they will try to fix it remotely. Today I received an message that ticket is closed and I need to book an appointment for the technician. When I tried to book the same , latest available date is 11.09.2024.
Now I am without and internet , not sure how it will work for me as I am working from home and without internet it would be really hard for me. Can someone help me to get a quicker appointment and get the issue fixed asap.
am 02.09.2024 08:54
The earliest available date.
Contact Costumer Support if a earlier date is available
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am 02.09.2024 09:18
I did call Customer support and they said no earlier date is available 😞