Continuous failure of internet

[rajtendulkar]

I have a cable internet using COMPAL 7466CE router. 

My router reboots once every day somewhere around 10 AM to 12 PM.
The internet speed is too slow today, have frequent disconnections.

Can you please replace my router?

[Wallace]

Hi rajtendulkar,

Welcome to our community.

I'll be happy to take a look at your connection. Send me your customer data (name, address, customer number, birthday, current phone number) in a private message and then let me know here that you have sent the data.

Regards

Wallace

[rajtendulkar]

I have sent the data.

[Claudia]

Hello rajtendulkar,

the customer number is too short, it should have nine digits. Please check that again and send me the complete details via PM. Reply here in this thread again afterwards.

Kind regards,

Claudia

[rajtendulkar]

sent now via PM. please check and let me know.

[Moni_GK · Accepted solution]

Hello rajtendulkar,

have you already ordered a new router from us?

Greetings Moni