please help cant connect to global protect vpn

[negi12]

Hi Team, I am using vodafone dsl connection. Recently i joined a new company and have to use global connect vpn. somehow the vpn does not works from my home wifi. It works from every other internet network, I  already checked.

I checked with my office folks and looks like the issues is from vodafone dsl side. Some issues with ipv4, ipv6 and something needs to be enabled. May be on settings side. I am not an expert. I already saw some posts on your community posts that some vpn do not work properly

Could you please help as my work is totally stopped , i cant use my phone hotspot forever to do my work.

I stay in postal code 85540. Please please help as my office work is impacted.

[reneromann]

Ask your employer to activate IPv6 - it's over 25 years old now.

Vodafone won't "enable" "something" on their side - as this "something" is not part of your contract.

[negi12]

Many people in my companys are having vodafone dsl it works fine for them, I am sure issue is something else, can anyone from vodafone dsl team please call me the work has stopped for me

[negi12]

@vodafone1 team please help what shall i do

[ricky92]

Hello @negi12,

we are sorry that you are experiencing VPN problems. We are happy to look for a solution together. Please contact us via WhatsApp using this link👉 Dein Kontakt zu Vodafone - Vodafone Community.

Best regards
ricky92