Frage
Antwort
Lösung
am 05.08.2022 20:07 - zuletzt bearbeitet am 06.08.2022 07:48 von Moni_GK
Hi,
I have recently bought a Vodafone DSL Easybox 805 internet 1 day ago and today internet has stopped working. Only red light is up under Internet indicator in the router. I have tried resetting the router and other possibilities `but nothing worked out. SInce I'm workign from home issue needs to be fixed as early as possible. I have managed to raise a ticket already
ticket number: xxxxxxxxxxxxxxx
My Mobile: xxxxxxx
I believe the issue might be with the DSL connectivity. Kindly assign a technician to look into this asap.
Thanks
Edit: Ticket number and phone number deleted. Do not post data publicly.
am 06.08.2022 18:04
Hey srid88,
I'm sorry to hear that your landline stopped working.
This a customers helping customers community.
If you've opened a technical ticket (and did not recieve any kind of information that it got closed) , my colleages from the technical department will have a look into it as asoon as possible.
Please be patient.