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To get access to the Vodafone phone by email, the support person have sent me the 265 "Vodafone InfoDok" to fill.
Now after filling, I do not know where to send it, which email?
Can someone please help me understand how I can submit this doc online to Vodafone?
You can use the contact form you got as well. I will help you.
But you should fill out this form (InfoDok 265) before. With that form you change your customer password by your own. But it's only in German.
If you on the contact form website then do as follows (the red stars in the form are a must have!):
Within 3-4 days your customer password should be changed and you'll get a SMS about it.