am 31.07.2021 16:56
Excuse me that I have to make this question in English but I'm new to the country. I bought a Callya sim card in a DHL and tried to register it online. After entering my information it said there was some type of error and that I was suposed to receive and email. Unfortunatelly I didn't and now I also don't have access to "my vodafone" and can't call Vodafone or anything through my german new phone number. I tried going to the store and they said that they couldn't help me either. How can I activate it?
Thanks
am 01.08.2021 17:15 - zuletzt bearbeitet am 01.08.2021 19:03 von Mav1976
I moved to Germany a couple weeks ago and I bought a Callya sim card in a DHL and tried to register it online. After entering my information it said there was some type of error and that I was suposed to receive and email. Unfortunatelly I didn't and now I also don't have access to "my vodafone" and can't call Vodafone or anything through my german new phone number. I tried going to the store and they said that they couldn't help me either. How can I activate it? Can your please help me with this
Thank you
*** @almupicots, thread linked together with your first thread. ***
am 02.08.2021 08:56
Hi @almupicots,
you can register via this link: https://www.vodafone.de/cy-reg/?icmp=mobilfunk_mdd_callya_sim-karte_aktivieren#personal-details-1
Did it still not work? Which country are you from? Please send me the relevant phone number via PN (PN - this is how it works: click on my name on the left and then on "Send this user a private message" on the right). I will try to help you.
Many greetings, KerstinV
Translated with www.DeepL.com/Translator (free version)
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am 04.08.2021 14:25
Hallo,
ich habe dasselbe Problem. Könnten Sie mir bitte helfen?
Vielen Dank im Voraus,
Sophia
am 04.08.2021 17:25
Hello @SophiaT,
You are already in contact with Boris in your own thread. Please be patient because the moderators won't be able 24/7 in the forum.
am 04.08.2021 21:57
Hello,
thanks a lot for your reminding! Another moderator helped me with my problem today and now it is solved.
Kind regards.