sorry about writing in English. It’s a lot easier for me. I hope that’s okay.
I bought a callya Sim card two weeks ago and it arrived Friday very late. I was supposed to get it a week earlier. But that’s no problem, these things happen. The problem is, however, that I rang Vodafone Friday late afternoon, and told them the Sim card hadn’t arrived yet. So the customer service agent decided to send me a new Sim card. Lo and behold the ”lost” Sim card arrived after i finished my call. And when I tried to put the Sim card in it didn’t work. It just says no service. However when I look on the Vodafone website, it says that my Sim card is activated. I checked the Sim number and they do not match with my current Sim card and the activated one.
I believe the problem is that my new Sim card that is currently in the post is the activated one and the Sim card I thought was lost but now is in my phone has been deactivated. I really don’t want to wait for the Sim card in the post because it could take another week and I need my phone for obvious reasons, is there any way to reactivate this last Sim card that is in my phone and deactivate the new one that is coming?