Contract cancellation

[Momi94]

I would like to cancel my Vodafone contract for the Gigamobile M 2022 and Vodafone Red + All Net ohne Smartphone, as I have been living in Switzerland since September 2023 and no longer reside in Germany. I can provide proof of residence in Switzerland if needed. I have already submitted a cancellation request through the Mein Vodafone app, but I was unable to send the code received via SMS because I lost my SIM card. Could you please advise on how to proceed with the cancellation under these circumstances?

[ricky92]

Hello @Momi94 ,
 

you can cancel using this link👉 Vodafone Vertrag kündigen | Hilfe und Anleitung or you can send us a WhatsApp message👉 Dein Kontakt zu Vodafone - Vodafone Community and we will carry out the cancellation. We need a confirmation of your new address.
 

Best regards
ricky92