No Credit after number transfer

[samiaras]

Hello,
I didn't recieve 10 euro credit after transfering my number to vodafone as promised. Second, I also cannot add my number to existing myvodafone login. I used the same email for both accounts and can't merge them. As the app doesn't provide English interface, therefore I can't navigate in the app. Can you please help me to merge my accounts which are under the same email account I am logged in to community? 
Thank you

[AnnikaP]

Hi @samiaras,

i would be happy to ckeck it out for you. Please send me the phone number and a link fromthis thread via PM (PN - this is how it works: left click on my name and then the right on  "diesem Nutzer eine private Nachricht senden" )

Best regards,
AnnikaP