My CallYa doesn't work

[Marinela1]

Mi-am cumparat o cartela SIM am facut toti pasii necesari pentru activare. Am resetat telefonul de mai multe ori dar nu pot face nimic cu cartela nu pot suna intru online.

[Mav1976]

Hi @Marinela1,

This community support only German or English language. Please write in English language. 😉

[Marinela1]

I bought a SIM card and did all the necessary steps to activate it. I reset the phone several times but I can't do anything with the card I can't call online.

[Mav1976]

Hi @Marinela1,

ah, I see. When did you buy the SIM-card? I guess that you SIM-card status is pending? Normally the registration shold be done within 48h. 

[Marinela1]

I buyed the SIM card yesterday at 18pm and activated it at 19 pm yesterday I bought it from Penny

[Mav1976]

Hi @Marinela1,

Then be patient yet. You should have get an email or a link to monitor the status. 

[Marinela1]

I didn't receive anything to check the status.

[Marinela1]

But I have this on my screen after I made all the steps

[Marinela1]

This is the file

[Marinela1]

@Mav1976  do you know if I can speak to someone that can help me with more info about this I don't have any number that work from Germany