Data network not available after migration to Prepaid

[Paschoal]

Hi,

I have just migrated two phone numbers from contract to pre-paid. The data network (4G, 3G, etc.) isn't working at all in one of them. No network icon on the phone is active. I remember this happening before while I was living in Portugal and Vodafone was the provider. Probably the same issue. Back then the support had to activate something on the system.

Thanks

[St3ffi]

Hello Paschoal,

for that we would have to look at your data. Please get in touch via one of these channels , then we will be happy to help you after looking at your data.

Greetings Steffi