Cancellation of Data Option

[tufanS]

Hello,

I have clicked "jetz buchen" button by mistake and it suddenly booked me a 4 GB Data Volume in my CallYa tariff. Is there any chance to cancel it?

Thanks

[stephan27]

Nein das ist nicht möglich. 

[Mav1976 · Accepted solution]

Hi @tufanS,

Additional to @stephan27 post, it's important to cancel the option via MeinVodafone app again. Otherwise the option is going to renew itself all 28 days. 

[doreen-123]

@tufanS,

if it does not delete for you.

For this purpose we need personal information from you.

Please contact us via one of the following channels:

Facebook service page at www.facebook.com/vodafoneDEservice

Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat at 0172 2000 229

Thank you Doreen-123