I am not happy with Vodafone call service. I can speak Germany. I called the helpline in need of internet connection. The guy started talking about tv connect stand l told him l don’t have a tv l don’t want that contract. I called again and told them l don’t want that contract and l did not agree in my email that l want that contract but in my surprise l received a letter saying l agreed. So we can’t purely call for help because we will be given contracts because we are foreigners. This people employed as customer helpers are using and abusing our data with Vodafone
I am writing again. Why is it so hard to call Vodafone for help why do you have to be offered contracts. I called them l got offered a contract l rejected did not agree in the email why l am l receiving posts. Who can help us. This is insane and unprofessional
