Frage
Antwort
Lösung
am
10.12.2022
18:58
- zuletzt bearbeitet am
10.12.2022
20:41
von
Mav1976
Dear support team,
On my second month with Vodafone and I have been overcharged.
I have a self-employed contract for an unlimited data sim card with Giga Kombi.
My customer number is *** and my bill number is ***.
Can someone have a look into this bill and let me know? I have been charged almost twice the normal price. The bill is not easy to read at all.
Thanks in advance
*** @Arjon, personal data removed! Please don't publish personal data. ***
11.12.2022 19:43 - bearbeitet 11.12.2022 19:45
Hey Arjon,
please get in touch with my colleagues from the customersupport.
For example via twitter/facebook.
No other user here in the community has insight in your customeraccount.
The main concept of the community is customers helping customers.
The first bill for a mobile contract is always higher , because you pay your tariff in advance.
This means that you pay atleast one month plus a few days , depending on your billing cycle
Cheers,
Andre