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No Internet Connection after properly setting up the Router
Tanmoy1
Daten-Fan
Daten-Fan

Sorry for posting in English, but my Deutsche is not good yet and I am lost to find help.

So I ordered a Vodafone Kabel connection on 3rd July 2023.

The box arrived today and I followed the instructions. I have 2 sockets and I have set up the Vodafone station as instructed. However, my internet light is red and blinking.

 

I have tried to troubleshoot it i.e. switching off for 3 mins, waiting for 15 mins, etc. but of no help. I have already confirmed my account and connected with my email id as instructed but it doesn't help.

 

How can I ask somebody to help me!?

Thanks in advance

1 Antwort 1
Peter_Co
Giga-Genie
Giga-Genie

Contact support via Facebook or Twitter (English support is available there) and tell them "self-installation failed". A technician will be sent. Here are the contacts:

 

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954