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Hello Vodafone Team,
I own a GogaKombi contract, with an ESIM and High speed Kabel connection.
1. Port in my current O2 PrePaid number and use/replace as my ESIM number in current contract and use it in my iPhone. Can you please suggest steps ?
2. Port in another PrePaid number into my GigaKombi contract, as a new addition.
3. Need to activate OneNumber (for my samsung smartwatch 4 classic LTE) with new added number (per above point #2).
Can you please suggest best offers/options for points #2 & #3 ?
4. SecureNet package is still charged monthly in my Cellular contract invoice, but I had opted out of it (online) since my first month. Can you please cancel this package and refund deducted amounts till date ?
Appreciate your immediate attention and support!!
for steps 1,2 4 its necessary to contact our customersupport.
You can order a onenumber simcard with the "Mein Vodafone App".
This community is focused on customers helping other customers.
Neither other users , nor us the moderators have access to customeraccounts to make any changes like make an adjustment for the security package.
In order to help you specifically, we need to look into your customer data.
In English we are happy to help you here:
Just write us there and we will help you very quickly.