How to Pay My November Vodafone Bill?

[AzlanAli]

Hello,

I hope someone can assist me. My Vodafone bill for November wasn't paid because I didn’t have enough money in my account when the auto debit was attempted. Now that I have sufficient funds, I’d like to clear the outstanding bill.

Could someone guide me on how to pay it manually? I’d appreciate step-by-step instructions or any advice on how to resolve this issue quickly.

Thank you in advance!

[Mav1976]

Hi @AzlanAli

Have a look at this knowledge base article. 

[Genwyn]

Hello AzlanAli!
We are here to help and together we find a solution. 
Write to us directly via WhatsApp to speed things up. 
https://wa.me/message/HYJ57LKJJLLBL1 You can also reach us by SMS on 0172 4401212
LG Genwyn

[AzlanAli]

Thank you but if I pay them using my account, how will they know that this is my payment for the month of November? There must be a reference code for that which I can't find.

[Mav1976]

@AzlanAli 

The invoice number and your customer number should be found at your invoice.