Cannot receive calls with new iPhone and eSIM

[DietCoke]

I went to a Vodafone store with my a iPhone and they transferred my eSIM to it. Everything works - except receiving calls. I've double-checked all the settings and I can make calls. I've restarted the phone several times.

[St3ffi]

Hello DietCoke,

did you uninstall and reinstall your esim again? What does the person who calls you get for an error message?

Best regards St3ffi

[DietCoke]

The Vodafone store installed the eSim on my new phone.

Now when someone calls me, it just goes straight to Voice Mail.

I also went through the following steps, to assure my iPhone settings were not the problem:

https://www.payetteforward.com/why-does-my-iphone-go-straight-to-voicemail-heres-the-fix/

[Ink1]

Hi DietCoke,

I would like to have a look at your phone number and esim.

Please send me your mobile number and your customer password via PM.

many greetings

Inken
 

[DietCoke]

@St3ffi, can you help?

[Ink1]

Hi DietCoke,

Steffi is currently not in the forum.

See my post from January 8th, click on PM and send me your mobile phone number and customer password, then I can check it more closely.

many Greetings

Inken