Cancellation of order

[Siasia]

Hallo,

I ordered an e-sim via online but want to cancel it because the shipping is not working  at all for 2 weeks.

But I didn't receive any invoice or e-sim confirmation mail or shipping confirmation mail or delivery note 
even if it's been 2 weeks ago since I made the order.

So I cannot use your portal for my revokation.

Please manually handle my order, not providing some portal link.

Thank you

[Gelöschter User]

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