Frage
Antwort
Lösung
am 08.01.2024 15:38 - zuletzt bearbeitet am 08.01.2024 18:17 von Mav1976
Hello, since 13.10.2023 I bought a new Vodafone connection "GigaZuhause 1000 Kabel" tariff. I bought it from a shop. My Customer number: 225561005 When I bought the package with Vodafone employee, I was told that I can test the speed for 6 months and then change the tariff to a lower one.
So, I would like to change my tariff to lower speed (100mb). How can I do that?
*** @Atiq1, thread moved from mobile phone contract to cable (internet) contract! ***
am 08.01.2024 16:53
If that guarantee is included in your contract, contact support and order the reduction. Support in English is available via the Twitter/X or Facebook contacts listed here:
https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292