Frage
Antwort
Lösung
am 27.04.2024 14:52
Hello,
I am seriously irritated by your worst service and internet service, I am regretting choosing Vodafone,
First of all the range and connection issue which was with home station i struggled for many months, then your team told me to upgrade to Fritzbox 6660 so i paid extra and got new router, now even worse the internet stopped working completely, I spent 3 hours non stop to call the technical team but i was always put on the waiting mode and keep transferring my call , Pathetic experience with your whole team. Please terminate my contract or fix the internet.
am 27.04.2024 15:38
am 27.04.2024 22:37
I assume new Fritzbox is not yet activated in your contract
connect Vodafone Station again and wait until it goes offline
the connect new Fritzbox