Still waiting on my internet connection to be activated even though I'm already being billed for it.
Joe451
Smart-Analyzer
Smart-Analyzer

I'm still waiting for my cable internet connection (Red Internet & Phone 1000 Cable) to activate. Numerous calls today and the only response from the customer support people is that my activation is in queue. 

 

I understand that I have to wait for these types of things to be activated, but it's now the end of the business day for when my connection is supposed to be active, but I'm still staring at a blinking light on my modem. 

 

I did, however, already get billed for 85,00€, so it's good to know that Vodafone's billing system is working correctly.

 

Can someone please let me know when I'll actually be able to start using a service that I'm already paying for?

10 Antworten 10
R4mona
Moderator:in
Moderator:in

Hey Joe451,

 

Sorry to keep you waiting. Smiley (traurig)

 

What is your current situation? According to my system, your router has been online continuously for almost 4 days. Is your connection now working without any problems?

 

Kind regards

R4mona

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