Reduction of tarrifs

[AsieduGH_family]

I am currently having Red Internet & Phone cable tarrif . As per the contract I can change to lower at the 6th month. Please if you could help me change to lower tarrif.
Many thanks

[Nancy]

Hello AsieduGH_family,

I would be happy to help you. Which tariff do you want to change to?

Best regards
Nancy

[AsieduGH_family]

Please I would like to change to the details below:
Red Internet & Phone 50 Cable
Up to50 5 Mbit / s in download
and Mbit / s in upload
€ 29.99 month *
The first 24 months only
€ 19.99 per month

Thank you

[Torsten]

For the Red Internet & Phone 50 Cable you pay € 29.99 for the remaining 18 contract months from the first day, as you already received the extremely reduced price of € 19.99 for the contracted tariff 6 months beforehand.

[Nancy]

Hllo AsieduGH_family,

the Red Internet & Phone 50 Cable rate costs 29.99 euros per month. If you agree, I will change the rate for you.

Best regards

Nancy

[AsieduGH_family]

Please, this is good for me. Kindly make the changes for me. Does this change come with cost?

[Lars]

Hi AsieduGH_family,

I have initiated the change to the 50 tariff. This will take place at the end of the first 6 months (05 July 2021). There are no costs. Do you have any further questions?

Best regards

Lars