Payment sent with wrong invoice number

[jkiraly98]

Hello! I'm writing here, because my German is really poor. Sorry for that!

I have sent a payment on April 25, 2022, but accidentaly I putted the wrong invoice number in the payment details. I've corrected this issue by sending a new payment with the correct invoice number inside, however, I would like to get a refund for the first payment.

Please find the invoice for the payment inside the attachments.

My Kunden Nummer is ***

Thank you for your help in advance!

Best regards, József

Community Team: Removed customer number and attachment due to private details

[Nancy]

Hello jkiraly98,

I would like to take a look at your customer account. Please send me your customer number, name, date of birth and address by private message. Also write me the amounts and the relevant invoice number.

Then get back to me here in this post.

Best regards

Nancy