am 11.08.2022 13:53
Hello,
I am moving out of my current apartment on the 1st of October due to having completed my studies. I would like to know if it is possible to transfer my cable internet contract ownership to the new tenant taking over my apartment from the 1st of October 2022 as my next job and next address both are not yet fixed. Please let me know about the transfer procedure.
If the transfer is not possible, then I would like to terminate my contract immediately according to the Telecommunications act.
I look forward to hearing from you.
Best regards,
Aisya
am 12.08.2022 15:36
Hello Aisya,
welcome to the community.
It's nice that you are contacting us. A contract takeover is not a problem if the new tenant takes over the contract as it is right now.
You are welcome to contact us on our service page on Facebook or Twitter, and our colleagues will be happy to send you all the important information.
Best Regards
Anett