Internet blocked due to late payment

[dsubhasish09]

Hi,

Unfortunately my previous months payment of the internet fee through SEPA failed due to some banking issues. I have transferred the amount manually via bank transfer. Even then my internet got blocked today. Please fix this at the earliest. Thanks in advance! 

[Torsten]

Please note, however, that direct support is no longer possible here. It is best to read this article.

[MasterScorpion · Accepted solution]

Booking takes 3 to 5 days.

When did you transfer the money?

[dsubhasish09]

Hi, 

I transferred the money yesterday. Do you think the internet will be back by monday? Is there a way I can speed up the process may be? 

Thanks in advance. 

[Torsten]

No, that's unlikely to happen. If you only made the booking on Saturday, it will be carried out on Monday and the money will not be in the Vodafone account until Tuesday at the earliest. The posting to your customer account can then happen on Wednesday and from then on everything will be automated. So I wouldn't expect an unlock before Thursday.