I need Invoices for Tax year 2020

[Rami6]

Customer Account numbers *** & ***

invoices for 2020 are needed and they are not in the portal already

Thank you in Advance

*** @Rami6, private data deleted! Please don't publish personalised data in a public forum. ***

[Mav1976]

Hi @Rami6,

Is your thread related with mobile phone, cable or DSL?

[Rami6]

It is for Internet and TV 

[reneromann]

You'll need to contact the hotline and ask for a reproduction of that invoices.

They'll be sent to you via postal mail - and as far as I know, each reproduction costs ~5 €...

[Rami6]

It is funny because they inform us to contact the community forum expert..

That is what they wrote 🙂

[Mav1976]

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@Rami6  schrieb:

It is funny because they inform us to contact the community forum expert..

(...)

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That's ridiculous what the customer care service said because that here is a U2U-Community. Nobody of us have access on your data. Only the customer care service have it. 

You should use the contact form to ask for your needed invoices. 

Btw as I ask what kind of VF technique you use your answer (internet and TV) wasn't helpful. Please what kind of technique are you using? Cable or DSL. 🙂

[reneromann]

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@Rami6  schrieb:

It is funny because they inform us to contact the community forum expert..

That is what they wrote 🙂

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Most likely because you didn't contact them in German.

But as German is sole contractual langauge - all such requests have to be made in German language...

[Rami6]

OK, i will try again,

thank you for your assistance.

Best,

[Nancy]

Hello Rami6,

let me know if everything worked out or if you still need help. But tell me right away which state you come from and whether you use cable or DSL internet.

Best regards

Nancy

[Rami6]

Nancy Hi It is Cable,

And I don't find with whom to connect,

I am out of Germany now,

(the only number I have is 0800... support, and i can't call outside of Germany to this number)

I have 2 Vodafone accounts and I need the invoice statements for the Tax,

Thank you in Advance ,

Rami Inbar