I'm moving and I have this situation...

[Lula77]

Hi everyone!

I'm currently living in Hamburg until the 1th of April that I move to Mahlberg in the South of Germany. The problem is that the first months I will at my uncle's place and in the meantime I'll look for a new apartment so I don't have a fix adress to give for my router installation.

My contract is until may 2023. What should I do in this case? There is a possibility to stop the contract until I get my new adress?

Thank you!

Lucia

[Thomas]

Hi Lula77,

the contract cannot be paused. If it does, it will remain at the current address and you can change it later.

Regards

Thomas

[Torsten]

Since you are moving from the VFD/ex-KDG area to the VFW/ex-UM area, your contract cannot move with you anyway. So you can also report your move to your uncle without any problems and the contract will then be terminated at VFD with a notice period of 1 month. If you then have a new apartment of your own where cable Internet from VFW/ex-UM is available, you simply book a new contract.