Hello
I have made several posts here regarding my Vodafone contracts and most of it is now clear. However, there still seems to be an issue. I canceled my Kabel-Vertrag back (Kunden-Nr. XXX) in February because I moved away from Germany. But every single month I have been charged 64.96 euros for something that I do not understand. I thought it was related to my Mobilfunk contract and that it's just that expensive but that isn't the case because I sent my Kündigung for that and when I checked the rechnungs today, then there are no signs of the amount of 64.96 euros that gets charged from my account every single month. Not a single rechnung about it. Now when I checked the transaction on my bank account, I found out that the rechnung is being sent to Kundennummer XXX?? I have never received any paperwork regarding an account with that Kundennummer and I don't even have access to it, yet I get charged every month. How is this possible? I'm paying for a service that I never signed up for?
The rechnungnummer for the latest transaction is XXX
This whole thing has been quite a mess and I would appreciate a solution for this situation. Hoping for your cooperation.
Thank you
Kevin Kilp
Edit: Please do not post customer number or invoice number publicly