am 02.03.2021 16:25
Hi there, saw some threads but not my exact answer. I moved from Dresden to Berlin. I paid the move charge last Friday Feb 26 with a move day of March 1. The money was taken, got an email confirmation but WiFi does not work. How long does it take .. Also I'm not sure if the gig service is available in the new location. Any help is appreciated.
am 03.03.2021 19:48
Hi ABDresden,
let's take a look. Send me your customer number, name, date of birth and address in a private message.
Then reply again here in the post.
Regards
Thomas