Frage
Antwort
Lösung
am 27.04.2022 22:30
I want to change my contract from Red Internet & Phone 1000 Cable to cablemax 1000
I think that Earliest possible end of contract is 05/28/2022
Can you help please?
Gelöst! Gehe zu Lösung.
am 29.04.2022 08:57
Hey ramy1313,
great, thanks for your confirmation. I have finished the switch to Cable Max for you. 🙂 You will also receive a written confirmation.
Best Regards
Anett
am 28.04.2022 09:38
Hello ramy1313,
a change to Cable Max is only possible if the current contract is less than or equal to 39.99€, or the contract is out of the minimum contract period. In your case, the second applies, as your contract has already been running since 2019. 🙂
I can therefore gladly offer you a change to Cable Max. For the change there is a one-time fee of 9.99€ and the term starts anew with 24 months. The contract itself is then permanently 39,99€.
If all this is ok for you, give me your go for the booking.
Best Regards
Anett
am 28.04.2022 13:30
Great, let's change to cable max, thank you
am 29.04.2022 08:57
Hey ramy1313,
great, thanks for your confirmation. I have finished the switch to Cable Max for you. 🙂 You will also receive a written confirmation.
Best Regards
Anett
am 01.08.2022 13:57
@Anett how can I change my contract? I have a contract since 2019 maybe the switch also applied to me.
am 15.08.2022 23:56
Since the solution has been marked here, I'll close now. If you have any questions or concerns again, just start a new thread in the correct board.