Canceling contract due internet in new place

[weevazi]

Hello! I have contract with vodafone for internet and i have this situassion that we are moving to another city in Germany and in this new flat there already is a vodafone internet. I saw in this forum (i think moderator Julia said it) that it is possible to cancel (stop paying for it) my current contract with 3 months Kundigung and stay with new landlord's internet.

My current address is in Germersheim. New place will be in Leer. I will have a landlord's Mietvertrag and internet vetrag of new place.

[weevazi]

Great to hear. I hope everything will work out.

[Stephan]

Hi weevazi,

I think it's all happening now. The colleagues responsible now have everything they need to complete your request.

Regards

Stephan

[weevazi]

Hello, Stephan.

Great news! Thank you.

[Nancy]

Hello weevazi,

you still have to have a little patience.

Best regards

Nancy

[weevazi]

Hello! Why does vodafone asks me for SEPA? New tenant will pay by rechnung not by sepa, same way I did. 

[Thomas]

Hi weevazi,

the mandate is needed first, otherwise the contract transfer cannot be processed. Afterwards the new contract holder can still withdraw the direct debit.

Regards

Thomas

[weevazi]

Hello, since the transfering has failed and now i have to pay every month till this contract ends even if i do not use this internet, i would like to know if there is any way that i can cancel this contract earlier ?

[Lars]

Hi weevazi,

no, unfortunately that is not possible.

Best regards

Lars

[weevazi]

Hello, i have this router for WLAN from vodafone, and my contract is ending. Where should i send it back and can i do it earlier then the end of contract? Some time ago i already sent back tv box, so i dont have any papers or address.

[Nancy]

Hello weevazi,

You simply send your router back to us within 14 days after the end of the contract. You will also find this information in your cancellation confirmation together with the return address.

The return address is as follows:

Vodafone Deutschland GmbH

c/o DHL Paket

Am Tower 222

90475 Nürnberg

Best regards

Nancy