Cancel contract due to moving

[Tobias40]

Hello,

Please assist as english was not supported on the phone line.

I want to extraordinariliy cancel my contract (customer number 333xxxxxx) because I'm moving into an apartment with an already existing Internet contract.

edit: customer number shortet

[RobertP]

das ist kein Grund für eine außerordentliche Kündigung 

[Ines75]

hello,

if you move, your contract moves with you! The only reason for an extraordinary cancellation ist, if your contract is not possible (technical reasons). 

[Tobias40 · Accepted solution]

Vodafone could not supply Internet at my new address so there is a special right to cancel the contract within 30 days. This was the solution.

[Ines75]

Ok, the issue is solved, so I will close here 👍