Problem installing router in new apartment

[Manaa]

Hello, 

I have a problem installing new router after moving to a new apartment on 01.04.2023. 

The available kabel port in the apartment doesn't have data output. It has only two outputs like in attached photo.

According to the installation guide, I need a "Multimedia-Dosenadapter", but I didn't receive this adapter with the router.

Appreciate your help with this issue. 

Best Regards, 

Sameh Manaa 

[Peter_Co]

Contact support (for english use Facebook or Twitter) with the topic "self-installation failed". VF will send a technician to install a new outlet at no cost.