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Frage

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Antwort

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Lösung

New connection: Cabel adapter not fitting
deejay23
Smart-Analyzer
Smart-Analyzer

Hello All,

 

Apologies for my post in English. I ordered a new Kabel internet connection in my new apartment.

I got all the devices delivered today which includes an adapter, the router and required cables.

I have the 3 hole socket in my apartment but the top hole(port) has a thick metal screw instead of the hole.

Please see attached image.

So I cannot use the cable directly, also because of this projecting metal I am unable to fit in the adapter. 

Could someone please review the image and tell me how to resolve the situation. Can I unscew this metal projection or should I call technical assistance ?

 

Thanks in advance.

 

1 Akzeptierte Lösung

Akzeptierte Lösungen
Kurtler
SuperUser
SuperUser

You just have to clear the top hole(port) of the paint.

 

Then the adapter fits.

 

 

 

41St2vlnW4L.jpg

 

Best regards Kurt

Bitte keine Anfragen über PN stellen!

Lösung in ursprünglichem Beitrag anzeigen

5 Antworten 5
Kurtler
SuperUser
SuperUser

You just have to clear the top hole(port) of the paint.

 

Then the adapter fits.

 

 

 

41St2vlnW4L.jpg

 

Best regards Kurt

Bitte keine Anfragen über PN stellen!

Wow, thanks a lot. There was so much paint I didnt even realise its the port with a whole.

I have now plugged the cable but the router is still blinking red. Will wait and see if it changes after some time.

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Best regards Kurt

Bitte keine Anfragen über PN stellen!

Many thanks for the help and the tip. I now have internet.

Glad it's working now.

 

Then I close the thread.

 

 

Best regards Kurt

Bitte keine Anfragen über PN stellen!