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# English Phone Assistance
MichaelM2
Forum-Checker
Forum-Checker

Hi! On the phone line, it states in the menu that English is an available option by saying "Operator". I have attempted this twice, but have been given only German speakers both times. Considering that ~20% of Berlin does not speak German at this point (and increasing year-by-year), are there plans to add full English support? Thanks!

2 Antworten 2
Moni_GK
Moderator:in
Moderator:in

Hello MichaelM2,

I understand you, but we do not offer English support on the hotline. For any support in English we have our forum, Facebook or Twitter.

Greetings Moni

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Gelöschter User
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20% in Berlin don't speak german, in the middle of the capital city of germany....   Do you have german support in your country?