I have registered for the DSL connection online. But I did not receive any updates regarding the appointment booking date for a period of one month. It was only after the passage of another month that I was notified of a technician appointment scheduled for the following month. Given the delay in the installation process and my urgent need for an internet connection in my apartment, I proceeded to activate an alternative internet service.
In these circumstances, I wanted to proceed with the cancellation of my DSL connection order and the scheduled technician appointment.