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Frage

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Antwort

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Lösung

How to cancel the DSL order before activation
shamna
Daten-Fan
Daten-Fan

I have registered for the DSL connection online. But I did not receive any updates regarding the appointment booking date for a period of one month. It was only after the passage of another month that I was notified of a technician appointment scheduled for the following month. Given the delay in the installation process and my urgent need for an internet connection in my apartment, I proceeded to activate an alternative internet service.

In these circumstances, I wanted to proceed with the cancellation of my DSL connection order and the scheduled technician appointment.

1 Antwort 1
reneromann
SuperUser
SuperUser

Once the withdrawal period has passed, there is no cancellation anymore possible before the end of the minimum term.