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CallYa SIM delivery issue


I have ordered the CallYa sim card and completed the identification on 12 Jan. I have received the confirmation email  noticing about the identification and got a delivery tracking link . However , the link is not working ( saying that  "Your CallYa SIM card

No result was found for this search. "  And until now  the SIM card has not yet arrvied


I wonder if anyone could help providing me with its tracking information. Thank you.


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2 Antworten 2

Hello @cc09821,


I would like to see what is lost.


Please send me your email address, which you entered when ordering, via PM (click on my name on the left and then on "Send this user a private message" on the right).


Did you specify a different shipping address? If so, is your name attached to the mailbox?


Thank you and best regards


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Hi @BiancaW ,


Thank you very much for your help. The SIM card is supposed to be delivered today. However, I have received an email message from DHL that my address is still not valid and not able to deliver.


Would you please assist for the matter? 


Thank you again for your help!

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