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Hi, pardon me but I just arrive in Germany and I can only express my issue in English now.
My internet download speed is average 1-2 Mbps and my upload is more than 40. As you can see I have no choice to post this here at 2 AM morning because I need this for work and I tried Google translating your website and forum but it did not help me.
EDIT @Internet1: Changed board. Was Services > StörungsmeldungenInternet,TV&TelefonKabel
welcome to the Vodafone Community!
In order to open a technical ticket I need you to do at least 3 speedchecks.
- tests during different daytimes and on different days
- all tests via LAN cable, do not use WIFI, please
- no paralellel downloads, streams, IPTV etc.
- no (powerline-) adapters, extensions etc.
Send the results via PN to me (click on my avatar -> Diesem Benutzer eine private Nachricht senden)
I also need your name, your customer number, your customer password and a mobile phone number.