Internet langsame ung grosse PING

[MichalTruhlar20]

Sehr geehrte Damen und Herren, ich bitte Sie um Hilfe. Seid zwei Wochen, ist meine Internetverbindung jeden Abend sehr schlecht bzw. deutlich langsamer als Nachmittags, cca. 50% langsamer (PING: 100ms+) . In online Spielen habe ich dadurch auch einen sehr hohen Ping. Das Problem faengt meistens gegen 18:00 Uhr an. Ich habe schon versucht das Modem zu reseten und das Netzwerkkabel direkt in den PC zu stecken. Dies hat leider nicht geholfen. Ich waere ueber jegliche Hilfe dankbar.

Kunden-Nr. xxxxx
Red Internet & Phone 200 Cable Aktion
xxxxx

Selb 95100

xxxxx

xxxx

Edit: persönliche Daten entfernt. Bitte niemals persönliche Daten in einem öffentlichen Forum posten.

[MichalTruhlar20]

Yes download speed its ok, but this is not about donwload speed its about latency issue and big pink in evening hours and that not change. You know i dont care if i have 100 or 200 mb/s download i need stable ping and not 100+ms.

[MichalTruhlar20]

Once more, this is my ingame latency from one of my games, and this is still very bad. This is something i need fix.

[Claudia]

Hello MichalTruhlar20,

please perform a Pingplotter test to the affected games and send a screenshot here. Make sure to use a direct connection through LAN and test on different times of the day.

Kind regards

Claudia

[MichalTruhlar20]

Oh cmon really?? I make like milion tests already they are on page two, this is still the same over and over again, i dont know how many test you need. Every time someone coming here and need once again another test, i am sorry but i am done testing still the same problem all over again. All test are alredy here in discusion. Problem is still same afternoon i have really good ping, evening 18-24 hour i have bad ping, look on page two there are many ping plotters. I quit no more test. If you cant give me answers and help tell me honestly and i am gone from Vodafone, but dont want another tests from me i making test full month and nothing happening.

[Moni_GK]

Hello MichalTruhlar20,

but the tests you sent in aren't ping plotters. We want to see where exactly the packages get lost and where the high ping occurs. Therefore these tests are unfortunately necessary.

Best regards

Moni

[MichalTruhlar20]

Hi, so this isnt ping plotter? I creat them in ping plotter program, so can you tell how i make tests you need? Is this something in ping plotter program or i need something else?

https://share.pingplotter.com/8xxdFXjTmpQ.png

[Moni_GK]

Hello MichalTruhlar20,

do you only make the mistake in the evening or all day?

Love greetings

Moni

[MichalTruhlar20]

Hi, If you asking when i have this problem if all day or just in evenig, then i have this problem every evening from 18:00 until 24:00 last 3 months like i said many times now.

[Tobias]

Hey,

i assume that the already mentioned problem is the cause. we have to wait until this has been fixed.

Regards

Tobias

[MichalTruhlar20]

Hi, and is there any new information when this problem will be fix??