Internet LED blinks red light

[Kaila]

hello! I tried to connect my router that I received this week, but when I do, I get a blinking red light.
I'm new to Germany and have been unsuccessful getting an English-speaking associate on the phone.

anyone able to help?

[Moni_GK]

Hello Kaila,

if the court doesn't come online, we're gonna need a tech to take a look at it. I'm happy to assign a colleague.

Please send me a PN with your customer data (name, address, customer number and date of birth).

Then please contact me again here when you have sent me the data.

Best regards

Moni