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am 02.11.2020 23:02
I have problem with packet losses - ie during ping of google.de I get 14 percent packets lost (connection over cable, not WiFi). I already was trying VodafoneStation reset, I checked all cables (ethernet and coaxial), but nothing is helping. Is there anything, what can I do? Please see attached ping statistics.
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am 03.11.2020 13:43
Any ideas? I try again to reset router but it didn't helped.
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am 06.11.2020 13:39
Hallo RadoKara,
can you please perform a tracert?
For a closer look send me the following informations in a private message:
full name
date of birth
address
customer number
Write a short reply here afterwards.
Best regards
Tina
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am 08.11.2020 14:22
Hello,
In attachement you will find traceroute as requested.
Regards
Radoslaw
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am 13.11.2020 09:25
Hello RadoKara,
nothing conspicuous is visible on the modem. Does the problem occur around the clock or only at certain times. Does this affect the bandwidth?
Best regards Fred
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am 13.11.2020 09:35
Hello Fred,
It seems to be random - sometimes I have stability errors during day, sometimes it is on evenings, I do not see a pattern here.
I checked all connections again and I was trying to use difderent TV socket - still the same.
Maybe the router itself is not stable?
Is this possible to get other device? I don't need WiFi or other fancy features, it can be the simplest bridge (coax-ethernet).
Regards
Radoslaw
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am 18.11.2020 10:11
Hello RadoKara,
the signal values at the modem are currently ok. Gladly we can try to exchange the modem.
Best regards Fred